The So-called Hub

Waterstone's are doing a stunning job of making book publishing, selling and buying harder for all. Many of my clients are in a considerable state of anxiety about where their new books are, why they can't find them in store, why stocking across Waterstone's seems completely random. This piece in the current Bookseller:

Publishers Voice Fears Over Hub

casts some light. The thing that I think is most horrible about it is that it undermines authors' confidence in what their publishers tell them and it is completely invidious. Sure all new systems have teething problems - I sincerely hope these are over soon ....